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Process

How we work.

From first enquiry to a system your own people are running — and what you can hold us to at each stage.

The stages

Step one

Enquiry and honest feasibility

You tell us the location, the community size, the water source you have and the power available. We ask the blunt questions early, because a system specified wrongly cannot be fixed three hundred kilometres up a winter road.

  • What is the source water, and what is currently wrong with it?
  • What power exists on site, and what fails in February?
  • Who will operate this once we have left?
  • How does the site get resupplied, and when is that impossible?

You get: a straight answer within 24 hours — including, when it applies, that we are not the right fit.

Step two

Engineering and funding assembly

Cold-rated component selection and structural modelling against your site's real conditions, not a datasheet average. In parallel we assemble the funding package, because for most communities the engineering is not the obstacle — the capital is.

  • Component selection rated for your minimum ambient, not a catalogue figure
  • Structural FEM modelling of the enclosure and transport loads
  • A costed funding package mapped across identified grant sources

You get: a written specification and a funding route, before anyone has committed capital.

Step three

Factory assembly and cold-chamber testing

The unit is built and then deliberately abused before it is allowed anywhere near your site. A full cold-soak at design-minimum temperature is a condition of shipping, not an optional extra.

  • Complete factory assembly and wet testing
  • 72-hour cold-soak at −40 °C at a climatic engineering facility
  • Approval to ship is withheld until it passes

Why it matters: equipment that fails in a remote community is worse than no equipment — it strands material where disposal is hardest.

Step four

Transport and field assembly

The enclosure is designed in modular slices sized for the aircraft that can actually reach you — in the Northern case, a Twin Otter. No road is assumed, because for most of the communities we serve there is not one.

  • Containerised in modular sections sized to the available aircraft
  • Field reassembly engineered as a short, defined task, not a construction project
  • No heavy construction equipment required on site
Step five

Commissioning and operator training

Local personnel are trained and certified on the system before we hand it over, and the system has to prove itself under a formal acceptance test at design-minimum ambient before that handover happens.

  • On-station personnel trained and certified to operate and maintain
  • A 24-hour acceptance test run at design-minimum ambient temperature
  • Documented procedures left on site, in plain language

You get: a system your own people can run — which is the only version of this that still works in year three.

Ongoing

Monitored operation and remote support

Satellite-linked telemetry reports water quality, system health and energy production continuously, so faults surface as readings before they become outages. Diagnostics run from Winnipeg; a site visit happens when it is genuinely needed rather than on a calendar.

  • Continuous TDS, pH, pressure, system-health and generation telemetry
  • Satellite link, so monitoring does not depend on local connectivity
  • Remote diagnostics and a documented first-year monitoring period

You get: evidence the system is working, without anyone having to fly out to check.

Timelines above reflect our engineering and deployment methodology. Actual schedules depend on funding approval, transport windows and site conditions, and are confirmed in writing for your project before you commit.

Where are you starting from?

Tell us the location, the community size and the source you have to work with. We respond to every enquiry within 24 hours.